Shipping Policy

We are committed to delivering your orders as quickly as possible with the best service.

1. Delivery Areas

We deliver to all areas across Jordan, with the possibility of expanding to other locations upon request.

2. Delivery Time

• Within Amman: Within 24 hours

• Other governorates: Within 24 to 48 hours

⏱️ Delivery times may vary during peak periods or official holidays.

3. Shipping Fees

• Shipping fees are determined based on the delivery area.

• The shipping cost will be displayed before completing your order.

💡 Free shipping may be available during selected promotions or special offers.

4. Order Processing

• Orders are prepared within 3 hours after confirmation.

• Orders are shipped during official working hours.

5. Shipping Partner

We work with trusted shipping companies to ensure your orders are delivered safely and on time.

6. Receiving Your Order

• Please make sure your phone number and address are correct to avoid any delays.

• If the shipping company is unable to reach you, your order may be delayed or cancelled.

7. Shipping Delays

We are not responsible for delays caused by:

• Circumstances beyond our control

• Delays by the shipping company

• Weather conditions or official holidays

8. Damaged or Lost Shipments

• If you receive a damaged product, please contact us immediately.

• We are responsible for damage caused during shipping.

Cash on Delivery (COD)

We offer Cash on Delivery (COD) for your convenience, subject to the following terms:

• Payment can be made in cash or via CliQ upon receiving your order from the shipping company.

• This service is available throughout Jordan.